UK Terms & Conditions

Booking terms and conditions for Inside Out Skiing Clinics and Private Lessons at UK based Snowdomes

Payment - All clinics and private lessons must be booked in advance and full payment made at the time of booking.

Cancellations - If you need to cancel and provide us with 7 days notice you will be refunded in full. If you need to cancel between 7 day and 48 hours of your lesson we will provide you with a full credit which can be applied against future courses. With less than 48 hours notice and up to 8am on the morning of your lesson we can offer a credit of 50% of the value of your booking. 

If you or any member of your party has COVID-19 symptoms or is self-isolating due to having been in contact with someone, please do NOT attend your session. Contact us before your session start time to re-arrange your lesson. 

If you are feeling unwell on the day of your course please notify us by telephone by 8am and we will cancel your booking are will give you a shop credit for 50% of the value of your booking that you can apply to a future course booking.

No shows - or cancellations after 8am on the day of your course are not refundable.

Delays - If you are delayed due to traffic, weather, etc. please text or call your coach Scott 07979 500964 or Rob 07515 396137‬ with your estimated time of arrival 

If you are on a group clinic just meet us on the slope when you arrive, if you can't find us on the slope we will be in the coffee bar on a break.

If you are on a private lesson we are unable to delay your slope pass starting time but will ski with you up until your pass expires. We cannot offer partial refunds for missing time on your course. 

Equipment - Hire of skis, boots, poles and helmets are included within your course fee. You are of course free to use your own equipment. Ski jackets and trousers can be hired from The Snow Centre (London) at additional cost and gloves can be purchased on site.

Minimum Numbers - Should a full day group clinic have only one or two people booked on it we will run the course as an extended private session consisting of two 90 minute sessions on the slope with video review during a break in between. We find that with only one or two people a full day with three 90 minute sessions is too intense and counterproductive. Your slope pass will be remain valid for the full day and you can use the remaining time to practice and consolidate the days coaching.